ID Verification Checks

For queries surrounding Sentric's request for Personal Identification

• Who are Idenfy?
• Why are Sentric Requesting My Personal ID?
• I do not feel comfortable sending Idenfy my ID, can I still use Sentric?
• I have been using Sentric for a while, do I still need to verify my ID?
• Can I Add A Song Without Verifying my Personal ID?
• Can I Get Paid without Verifying my ID?
• My Identity Process has Failed - How Can I Challenge this?
• How long do I need to wait for my ID to be verified?
• "your session has timed out, please try again" - Can I go through the process again if this appears?
• Can I Get in Contact with IDENFY if I have any issues?
• My document is not supported by Idenfy or has expired/damaged. How can I request my identification to be checked?
• My ID does not match the Country I am currently in - how do I submit my ID to Idenfy?
• What Documents Are Accepted by Idenfy?
• How Long Will My Data Be Stored?
• What is the best method of using the ID Verification?